Observation : Asians are generally more conservative and found themselves hard and scared to open     whole-heartedly to express apology through direct confrontation. People somehow unaware of their behaviour that can be hurtful to other people subconsciously like the harsh tone you project to your partners whom you do not feel what is wrong but others who are hyper sensitive might misunderstand it as 'you do not like me anymore,last time you speak 'soft soft gentle gentle' , that kind of mentality that can result in more problems ( >.< No way'')